These terms and conditions (these "Terms") shall apply to your purchase of products and related services through www.phasetwosaddlery.com (the "Site"). These Terms are subject to change at any time without prior written notice by Phase Two Saddlery (referred to herein as either “Company,” “we,” “us,” or “our”). The most recent version of these Terms shall be posted for your review at any time on the Site. Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.

When placing an order on our Site, you are effectively offering to purchase whatever products and services you select. We reserve the right to accept or reject any order in our own discretion. Should we elect to accept your offer, you will receive a confirming email at the email address that you provide at such time. Notwithstanding, we reserve the right to cancel any order once accepted by us (as evidenced by a confirming email) at any time in our sole discretion. Additionally, you have the option of cancelling your order (in its entirety only) at any time prior to our having sent to you the confirming email referenced herein.

All applicable prices are set forth alongside the goods and services offered on the Site. They may differ from the prices offered elsewhere (online or offline) by us for the same goods and/or services. Such prices are subject to change at any time by us in our sole discretion. Additionally, to the extent that we offer a promotion in connection with any particular item, the terms of such offer shall be set forth in a separate document that shall govern its applicability (and, in the event of a conflict herewith, be considered the governing document). You will be responsible for the prices stated at the time of your transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges. Payment may only be made with a valid credit, debit card, or use of a bona-fide electronic payment provider (i.e., PayPal). By using any such card or payment provider, you are hereby representing and warranting your full right and authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation.

It is our responsibility to ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments. For the shipping of used saddles within the continental United States we are using UPS.

At the time of your purchase, you will have the option to select between (i) no trial period; (ii) a 7-day trial; OR (iii) a 14-day trial.

• No Trial: If you elect no trial, you receive a discounted price in exchange for waiving any right you may otherwise have to return. All used saddles purchased with no trial are FINAL sales. No returns will be allowed and no exceptions will be made.
• 7-Day Trial: At your time of purchase, you may opt to include a 7-day trial period for your used saddle for 0$.
• 14-Day Trial: At your time of purchase, you may opt to include a 14-day trial period for your used saddle for a nonrefundable $150

If you, for any reason, are not satisfied with your order, you may return it for a full refund; provided: (i) the items(s) were not designated as non-returnable; (ii) you did not elect to receive a discount in exchange for waiving a trail period at the time of purchase; (iii) your return is made within an applicable 7-day or 14-day trial period; and (iv) the merchandise is returned in the same condition as originally received by you. Once the goods are received by us, we will refund your purchase price. All returns must be made pursuant to the specific return procedure specifically set forth herein below. You bear the risk of loss or damage during shipment and as such, you are advised to obtain appropriate insurance. Your refund will be credited back to the same payment method used to make the applicable purchase.

• • If you would like to make a return, it MUST BE DONE WITHIN YOUR APPLICABLE 7-DAY OR 14-DAY TRIAL PERIOD. We will ensure that your refund is processed within 4 business days of our receipt of the returned used saddle.
  • Keep all the packaging and everything you received with your used saddle. All returns must be shipped back to our offices in the original box that the saddle was shipped from by our office. The saddle must be shipped back with the saddle-cover on and you must make sure that the package is secured properly.
  • You must notify us prior to making a return. Please call +1 (561) 938-6675 or e-mail us at office@phasetwosaddlery.com. You will need to provide the following information: Customer Name, Invoice or Order Number, and nature of the problem or other reason for the return.
  • It is your responsibility to obtain proof that goods have been returned, and to return the goods by a registered carrier of your choice, which gives proof of posting and delivery. The cost of returning the goods, including shipping and insurance, shall be borne by you. We are not responsible for items returned which are lost, damaged, misdirected or delivered late.
  • We expect the saddle to be kept in good condition. Do NOT clean the saddle if you wish to return it.
  • NO REFUND will be given for any used saddle that is not shipped to us within you your selected trial period time of 7 or 14 days.
  • Return your used saddle to the following address:
    Phase Two Saddlery
    Attn: Returns
    3080 Fairlane Farms Rd, Suite 2
    Wellington, Florida 33414

• • Questions involving our Return Policy should be addressed via email to office@phasetwosaddlery.com or by regular mail to Phase Two Saddlery, 3080 Fairlane Farms Road, Suite 2, Wellington, Florida 33414. These Policies set forth your sole and exclusive rights with respect to the return of used saddles that you may purchase through our Site.

Please review our Privacy Policy and Website Terms of Use, which can be found at the following addresses respectively: https://phasetwosaddlery.com/privacy-policy/ and https://phasetwosaddlery.com/terms-conditions. The Privacy Policy governs our processing of all personal information that we may collect from any person through the use of our Site. The Website Terms of Use governs your use of our Site in general.

(a) Buyer’s R&Ws. You represent and warrant to us as follows: (i) that you have the right to enter any transaction contemplated for hereby without violating these Terms, any applicable law, rule, or regulation, and/or any agreement with, or rights of, any third party; (ii) that you will use the goods and services provided hereunder exactly as authorized and never in any way that would violate any applicable law or third party right of any kind; and (iii) that you are buying goods or services from the Site for solely your own use, and not for resale or export.

(b) Manufacturer’s Warranty and Company’s Disclaimers. We do not manufacture (or direct the manufacture of) any of the goods or services offered on our Site in any way. The availability on our Site of goods and services does not constitute an affiliation with or endorsement of any of the goods or services or their manufacturer. As such, subject to applicable law, we are providing the goods and services to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise). They are, however, covered by the manufacturer’s warranty as detailed in any product’s description on our Site and included with our delivery of the goods and services. You can avail yourself of any of the manufacturer’s warranties by following the instructions provided in their warranty agreement[s]. You acknowledge and agree that under no circumstances shall we be liable for any breach of the manufacturer’s warranty claims and/or for any loss or damages that may arise out of the manufacturer’s failure to honor its warranty obligations to you.

(c) Liability Cap. UNDER NO CIRCUMSTANCES WILL COMPANY’S OBLIGATION OR LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE YOU PAID ON THE SITE FOR ANY GOODS OR SERVICES. ADDITIONALLY, UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OF USE, DATA, BUSINESS, GOODWILL, REPUTATION, OR REVENUE, AND/OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR OTHER DIRECT OR INDIRECT LOSSES OF ANY KIND.

These Terms are for your sole benefit and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, lockouts, fires, acts of God, terrorism, and/or delivery, vendor, supplier, or other third party delays, non-performance, or failures of any kind.

Company may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party inCompany may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void. its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.

In the event that any part or portion of these Terms is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Our failure to enforce any of our rights hereunder will not constitute a waiver of our right to make such enforcement in the future, subject to applicable law.

We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on the Site. You shall be responsible for ensuring that you have provided us with your current email and mailing addresses. You can contact us at any time by any of the following means: (i) email, at: office@phasetwosaddlery.com; or (ii) personal delivery, overnight courier, or registered or certified mail to: Phase Two Saddlery, 3080 Fairlane Farms Road, Suite 2, Wellington, Florida 33414.

These Terms, along with the confirmation email referenced in Section (2) above, any instructions that we provide you with relating to any product or service you obtain from us through the Site, any terms and conditions that may be provided in connection with any promotion or other sale, and our Site’s ‘Terms of Use’ and ‘Privacy Policy,’ shall, collectively, be deemed a final and integrated agreement between you and us with respect to the subject matter hereof.